Return/Exchange Policy:

-FinBro Garage of North America will issue a full refund for most items returned in new condition within 45 days of the shipment date.
-We are unable to exchange items. In order to exchange an item, we suggest returning the unwanted item for a refund and placing a new order for the item you want. 
-IMPORTANT: All returns to FinBro Garage of N. America must include the original receipt plus a 15% restocking fee. 

 

Out of stock policy:

-Our inventory can fluctuate throughout the day, so an item indicated as “in­-stock” when you place your order may be out­ of­ stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again. Most out of ­stock items are in stock again within two (2) weeks.

Shipping Policy:

-All items indicated to be in­stock are shipped on the same day if the order is placed before 5:45 PM Pacific Time. In­stock items ordered after 6:00 PM Eastern Time will be shipped on the following business day. Items ordered during the weekend will be be shipped out Monday. 
-A confirmation email is sent once the item is in the hands of the shipper. This email will not only confirm that the item has left our warehouse, but will also provide the FedEx tracking number for your item along with an estimated delivery date (according to FedEx, and based on the shipping method you selected). 
-Minimum purchase order of $12.95 to qualify for free shipping. 
-IMPORTANT: As inventory fluctuates hourly, an item indicated as “in­stock” when you place your order may, in fact, be out­of­stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again